This Privacy Policy describes how The Nantucket Aunties collects, uses, and protects your personal information when you visit or make a purchase from thenantucketaunties.com. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit our website or place an order, we may collect your name, email address, phone number, billing and shipping address, order details, payment confirmation details, device and browser information, IP address, and website activity such as pages viewed and products added to cart. We only collect information that is reasonably necessary to operate our store, process orders, improve our website, and provide customer service.

How We Use Your Information

We may use your information to process and fulfil your order, send order confirmations and shipping updates, respond to customer service requests, manage returns and exchanges, improve our website and shopping experience, detect fraud or security issues, send marketing emails (if you have subscribed), show you relevant ads, and comply with legal and tax obligations.

Shopify

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products to you. Your information may be stored through Shopify’s data storage, databases, and applications.

Payments

Payments are processed securely through trusted payment providers. The Nantucket Aunties does not store full credit card details. Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, or Shop Pay.

Sharing Your Information

We may share your information with trusted service providers where necessary to run our business, including Shopify, payment processors, shipping carriers, suppliers and fulfilment partners, customer support tools, email marketing platforms, and analytics and advertising partners. We share information to provide our services, show you more relevant ads, understand how our site is used, or comply with legal requirements. We do not sell your personal information for money. Depending on where you live, some of this sharing may be considered a “sale” or “sharing” under local privacy laws — you can opt out on our Your Privacy Choices page.

Supplier Fulfilment

Because some orders are shipped directly from our suppliers, we may need to share relevant order and shipping details with those partners — such as your name, shipping address, order details, and contact details where required for delivery.

Your Rights (Including California Residents)

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain data uses. California residents have specific rights under the CCPA/CPRA, including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us at info@thenantucketaunties.com.

Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Marketing Emails

If you subscribe to our email list, we may send you updates about new arrivals, offers, sale events, and store news. You can unsubscribe at any time using the link in our emails or by contacting us.

Cookies

Our website uses cookies. For details, see our Cookie Policy.

Contact

For privacy questions or requests, email info@thenantucketaunties.com.