FAQ
Here to Help
Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 2–3 business days. After dispatch, standard delivery within the U.S. takes around 6–12 business days, so most orders arrive within about 8–15 business days. Delivery times are estimates and may vary during busy periods or due to carrier delays. You’ll receive a tracking link by email as soon as your order is on its way.
Do you offer free shipping?
Yes — we offer free shipping across the United States, unless stated otherwise at checkout.
How can I track my order?
As soon as your order ships, we’ll send you a tracking number by email. You can use it on our Track Your Order page to follow your parcel every step of the way.
What payment methods do you accept?
We accept all major credit and debit cards, as well as popular secure checkout options such as Apple Pay, Google Pay, and Shop Pay. Every payment is processed safely through an encrypted connection. You can find full details on our Payment Policy page.
How does the Revival Bundle Saving work?
During our Revival Sale, the more you choose, the more you save: 2 pieces gets you an extra 10% off, 3 pieces an extra 15% off, and 4 or more an extra 20% off. The saving is applied to your order — our little thank-you for supporting the boutique.
Do you offer returns?
Yes — we offer a 30-day money-back guarantee. Please contact us within 30 days of receiving your order at info@thenantucketaunties.com, and see our Return & Refund Policy for full details.
Who pays for return shipping?
For change-of-mind returns, size changes, or unwanted items, the customer is responsible for return shipping costs. If your item arrived damaged, faulty, or incorrect, we’ll cover it — just contact us with a photo.
How do I choose the right size?
Each product page includes a detailed size chart with measurements. If you’re between sizes or unsure, feel free to email us — we’re always happy to help you find the perfect fit.
What if my item is faulty or incorrect?
Please contact us as soon as possible at info@thenantucketaunties.com with your order number, a description of the issue, and clear photos. We’ll review it and help you with the next steps right away.
Still have a question? Reach out any time — we’re always here to help. ♥